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E-Commerce Customer Support Specialist
MD International Baja
Ensenada, Baja California
Agosto 10 2026
Compartir:
Corporativo
Giro
Textil y Vestido
Actividad principal
Maquiladora Textil
Número de empleados
850
Sitio Web corporativo
Descripción y detalle de las actividades
We're a vibrant online store handling customer service for multiple stylish apparel brands. We're in search of talented individuals who can join us as E-Commerce Customer Support Specialists.
What You'll Do:
- Assist customers via phone, email, and chat independently.
- Resolve customer queries and issues in a proactive and friendly manner.
- Provide detailed information about our products, orders, and shipping processes.
- Guide customers through the purchasing and return processes.
- Collaborate with other teams to ensure customer satisfaction for various apparel brands.
Experiencia y requisitos
What We're Looking For:
- Strong communication skills in English, both written and spoken.
- Previous experience in customer service is beneficial.
- Familiarity with online shopping and e-commerce practices.
- Ability to work independently and handle tasks efficiently.
- Punctuality and reliability in showing up to work on time.
Requirements:
- High school diploma or equivalent; college education is a plus.
- Proficient in computer usage and Microsoft Office applications.
- Flexible availability, including weekends and holidays.
Beneficios
Número de vacantes 1
Área Atención a Clientes/Call Center/Telemarketing
Contrato Permanente
Modalidad Presencial
Turno Diurno
Jornada Tiempo Completo
Estudios Carrera sin título
Inglés Hablado: Intermedio, Escrito: Avanzado
Disponibilidad p. viajar No